Everyday GP care
See a GP online for mild skin rashes and irritation
Discuss mild skin rash or irritation questions. Severe infection symptoms or rapidly spreading rashes need urgent or in-person care.
Telehealth may be appropriate for mild, non-urgent skin issues without signs of severe infection or allergic reaction.
Not for emergencies
- Call 000 or go to the nearest emergency department immediately.
- Possible stroke. Call 000 or go to the nearest emergency department immediately.
- For immediate help, call 000 or Lifeline at 13 11 14.
When telehealth can help
Issues we can usually help with online
- Mild rash
- Contact dermatitis
- Minor eczema flare
- Itching without severe swelling
When to see a GP in person or go to ED
- Rapidly spreading rash
- Severe swelling
- Signs of infection (pus/fever)
- Facial swelling
- Difficulty breathing
What to expect
Book a time that suits you. Our triage will ask about symptoms and any red flags.
The GP reviews your triage, asks clarifying questions, and decides on medication review questions, tests, or referrals where clinically appropriate.
You’ll leave with a plan and clear next steps. If red flags appear, we’ll direct you to ED or in-person care.
Also called: rash, dermatitis, eczema.
Suitability: Mild, non-urgent skin issues without severe infection or allergic reaction signs.
FAQs
What can HerDoc treat online?
Common non-emergency GP issues like UTIs, URIs, mild skin concerns, repeat medication review questions, certificates, and referrals.
What does a visit cost?
Standard GP telehealth visits start at $40 AUD; pharmacy, pathology, imaging, specialist and other external fees are separate.
Do you handle emergencies?
No. For chest pain, stroke signs, severe bleeding, or suicidal thoughts, call 000 or go to ED.
Can you treat severe or rapidly spreading rashes online?
No. Severe, rapidly spreading, or infected rashes need in-person assessment.
Clinical review
Clinical reviewers will be added to this page soon.