Verification-first profiles
Clinician profiles, headshots, and reviewed-page claims are not published until verified and approved.
Trust & safety
How we keep patients safe
Non-emergency virtual care, structured doctor workflows for women, and clear red-flag pathways to ED/000 when needed.
HerDoc workflow tools can help organise information for a consult, but they do not replace a GP’s clinical judgement or provide emergency advice.
Doctor-led decisions
Workflow tools support preparation; clinical decisions stay with the GP.
Privacy-first
Analytics does not include clinical information or health information; consent is separated and explicit.
Non-emergency care
Not for emergencies
Chest pain, stroke signs, severe bleeding, or crisis? Call 000 or go to ED.
Scope Safety
Not for emergencies
Red-flag symptoms are directed to ED/000. We do not provide emergency care.
Privacy-first
Analytics does not include clinical information or health information. Consent for analytics is separate from clinical consent.
Policies
How we govern trust
The pages below document HerDoc’s content review, governance, prescribing, pathology, privacy, and terms approach.
Policy
Medical review policy
How public medical content is reviewed and corrected.
Policy
Clinical governance
How HerDoc handles safety, escalation, and clinical decision ownership.
Policy
Online prescribing policy
How prescribing questions are assessed and limited online.
Policy
Pathology referrals policy
How pathology requests, result follow-up, and external fees are handled.
Policy
Privacy policy
How patient data, consent, and privacy are handled.
Policy
Terms
The legal terms for using HerDoc services.
Policy
Clinician profile status
Why individual clinician profiles are not published yet.
Organization
Who we are
Key details about the HerDoc business and public contact pathway.
- Name: HerDoc
- Descriptor: HerDoc is an Australian women-first telehealth service for everyday non-emergency GP care.
- Business type: Telehealth GP clinic
- Company: Aussie Green Alternate Health Pty Ltd
- ABN: 13 678 412 943
- Contact: [email protected]
- AI and workflow tools: HerDoc may use workflow tools to organise information and support preparation. Clinical decisions remain with the doctor.
Need help?
Talk to support
Questions about scope, privacy, or clinical safety? Reach out and we’ll respond promptly.